Maestro™ is an information technology developed by Marken to allow customers to initiate a shipment and track its progress from any Web-based device (including web browsers, tablets, and smart phones). This state of the art system gives our clients the ability to interface with Marken sites anytime and anywhere. Our goal is to help our clients run clinical trials more smoothly, more effectively, and at the lowest possible cost.
- Shipment initiation 24 hours a day, 7 days a week
- A cloud-based system that eliminates the need for apps or downloads
- A documentation portal with easy reference to relevant shipping documents, i.e. permits
- Performance reporting
- Mirroring on two continents, ensuring zero downtime
The Maestro™ system gives our clients the real-time business intelligence that they need to ensure that critical shipments of clinical test materials arrive at their destination on time and within specifications. Centralized data collection and anytime, anywhere access to critical information offer unprecedented operational visibility. Most importantly, Maestro™ helps strengthen customer partnerships through improved account management.