Marken was tasked with performing a next-day collection of temperature-sensitive tumor material from Philadelphia to Manchester, UK for an urgent patient treatment. The delivery was complicated by a public holiday in the UK, which reduced support and resources. Marken’s London and Philadelphia teams worked closely with the client to secure a same-day flight and implement a customized plan for the transfer of the apheresis kit materials. The shipment arrived under the 24-hour turnaround time and was transported to the manufacturer in time to support the patient treatment.
A flexible mitigation strategy was essential to manage short turnaround during UK public holiday.
To perform next-day collection of temperature-sensitive tumor material from Philadelphia, PA to be manufactured in Manchester, UK for an urgent patient treatment.
- Average minimum turnaround for the lane is 48 hours
- Delivery date of public holiday in the UK added supply chain complexities, less support, and reduced key resources from outside parties for delivery to consignee
Working closely with the client, Marken’s dedicated London and Philadelphia operations teams strategically implemented a customized plan for the transfer of the apheresis kit materials. Marken proactively secured a same-day commercial flight in advance to allow for arrival, recovery and delivery within one day.
The flight arrived on-time and the Marken UK team was on standby for immediate recovery and delivery to the consignee. The shipment, which arrived under the 24-hour turnaround time (TAT), was transported to the manufacturer to support the lifesaving patient treatment.
Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. With Polar Speed and Marken included, the UPS Healthcare division staffs 128 locations with 5,500 employees worldwide. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution in 58 locations worldwide, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production. Marken’s dedicated 2,400+ staff members manage 154,000 drug product and biological sample shipments every month at all temperature ranges in more than 220 countries and territories and have orchestrated 14,000+ home healthcare visits. Additional services such as cell and gene supply chain services, ancillary material sourcing, storage and distribution, shipment lane verification and qualifications, as well as GDP, regulatory and compliance consultancy add to Marken’s unique position in the pharma and logistics industry.