Privacy Policy

The following privacy policy (“Privacy Policy”) applies to the Marken website (the “Website”) and should be read in conjunction with the general Terms and Conditions of Use. By viewing and using the Website you will be deemed to agree to this Privacy Policy. If you do not agree to this Privacy Policy, then you must stop using or accessing the Website.

1. What information do we collect?

Users can visit most areas of the Marken Website without revealing who they are or providing any information about themselves. However, some advanced features of our site require that users identify themselves in order to enable the interactive function. We may then ask you to provide some Personal Information, such as your name, e-mail address and phone number. Failure to provide necessary personal information when requested may result in certain services not being available to you.

Marken may also gather aggregate information generated by Marken’s systems, which track traffic to the Website but do not relate to you personally. Subject to your agreement we may contact you to either provide information about new services that are coming on line, or get your feedback on how well we are performing. In any event we will only ever obtain information from you that is ‘fit for purpose’ and does not constitute an invasion of your privacy.

Please note that in agreeing to share these details you have not forfeited your rights as prescribed under the Data Protection Act 1998. Marken provides a right of access and rectification of personal data under the applicable legislation.

2. What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To verify your identity and assist you if you forget your password or login details for any of Marken’s registration services.
  • To personalize your experience and improve customer service.

    The information we capture helps us to identify the type of web site content that our customers would most like to see and to more effectively respond to your customer service requests and support needs.

  • To assist in providing the services requested by you.

    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send emails notifications.

    The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Marken will seek your consent if it wishes to use your personal information for purposes other than those you have agreed to previously.

3. How do we protect your information?

Marken recognises industry standards and employs security safeguards to protect personally identifiable information from unauthorised access and misuse. All personal information you provide to Marken is stored on secure servers. All your personal information is encrypted before leaving your browser, using industrial-strength SSL 128-bit RC4 encryption technology.
Unfortunately, the transmission of information via the internet is not completely secure. Although Marken will use its best efforts to protect your personal information, Marken cannot guarantee the security of your data transmitted to the Website. Any transmission of personal information is at your risk.

4. Cookies & Tracking

A cookie is a small text file that is used by a web site to hold information. That information may be the date and time of your last visit, or your e-mail address, or even your preferences in terms of language, content or even how the site looks. This text file is placed into a folder on your machine by your web browser. Once a cookie has been saved, the site that created it (and only that site) can use the cookie to recognise you in future. Think of it as a small electronic ‘note’ that is shared only between you and the web site you are visiting.

Marken may use the information generated by cookies to enable you to (a) enter the Website and use certain services and to visit registered user only areas of the Website, (b) keep track of and administer user status, preferences, business information and other information provided by a user for future visits, (c) for security purposes, and (d) to understand visitor usage of the Marken Website on an anonymous basis.
These cookies will only record information about your online preferences.

You do not need to have cookies turned on to use the Marken Website. However, like most websites, if you turn your cookies off, some of our services may not function properly and you may not be able to take full advantage of all of our online features.

For further information on cookies please visit

5. Do we disclose any information to outside parties?

Marken may disclose: (a) any information that it gathers about you to third parties for the purposes of providing you with additional services that you request; (b) aggregate tracking information and other information that does not personally identify you to third parties; (c) your personal information to third parties, when Marken believes in good faith that it is required to do so by law; or (d) your personal information to third parties, provided Marken has your prior authorisation, which may be obtained at the time of collecting the information from you.

6. Opting In and Opting Out

If Marken’s intended collection, use or disclosure of your personal information is outside the collection, use or disclosure set out in this Privacy Policy, Marken will give you the option to: (a) opt out and neither receive certain services nor participate in certain interactive areas; or (b) opt in to agree to be contacted by Marken in relation to certain matters such as notification of new features to the Website, beta testing or promotional activities.

7. Holding, Correcting and Updating Information

Your information will be held at Marken’s premises, or at the premises of an appointed third party. Marken may allow other third parties to have access to your information, but only for the purposes set out in this Privacy Policy. Marken will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.
Marken offers you the ability to correct or change the information collected at any time and as often as necessary.

8. Third party links

We are not responsible for the data collection practices, privacy policies or the content of websites other than this Website, including any websites that are accessible via a link from this Website. You should contact the operators of those websites directly if you wish to enquire about their privacy practices and policies before providing your personal information to any third party.

9. Additional resources on information privacy

You can find out more about Internet Privacy at the following addresses:
Electronic Privacy Information Center

10. Changes to our Privacy Policy

Marken reserves the right to change this Privacy Policy at any time and without providing you with notice of such changes.
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
You agree that your continued use of the Website constitutes your acceptance of the modified Privacy Policy, and you agree that all previous versions of the Privacy Policy are superseded by the modified version.

This policy was last modified on January 26th, 2010.

11. Contact

If you have any comments or queries regarding our Privacy Policy, you may contact us using the information below:

Marken Limited
Unit 3, Hogarth Business Park
Burlington Lane
London W4 2TX
United Kingdom