CHALLENGE

East and Central Scotland’s heaviest snowfalls in over 40 years created some of the worst disruption of travel in recent history. The Forth Road Bridge, connecting Edinburgh and the Lothians to Fife, was closed for the first time ever due to the snow, and both the Edinburgh and Glasgow airports were also closed. To make matters worse, the major motorways and other main roads were closed by police due to jack-knifed lorries and stranded cars. But our client had two consignments of “compassionate use medicines” that had to be shipped immediately to Germany and Sweden.

SOLUTION

Marken was the only courier that remained open for business on the afternoon of December 6, 2010, during the height of the blizzard. Marken borrowed a 4×4 Land Rover Defender to pick up the consignment. After waiting for police to remove vehicles that were blocking roads and for the snow to be cleared from the road, Marken arranged for a special dedicated driver who drove through the night to London Heathrow. The packages were sent on the first available flight from Heathrow on the day after the blizzard. The consignees were contacted and advised that the estimated delivery time was that same evening.

OUTCOME

Ten critical clinical trial samples were delivered to the central lab in time to keep the integrity of the clinical trial intact. By the next day, the airports reopened and Marken was able to resume relatively normal operations.

 

Talk to us about your logistics challenges

Email: expert@marken.com