News & Updates

9 April 2019

Marken Unveils New Smart Box for Critical Shipments

Latest Technology is the Ultimate Protection for Valuable Clinical Products

Research Triangle Park, NC, April 9, 2019 – Marken announced today its launch of an exclusive, custom-designed thermal box designed to provide the best protection available for high value shipments of clinical drug products, clinical drug substance and cell & gene therapies. The new Smart Box will also provide 24/7 tracking visibility using any one of three different GPS tracking devices.

The Marken Smart Box is the first truly configurable container capable of utilizing any GPS tracking device available today, including Marken’s own SENTRY device which provides location, temperature, movement, and shock as often as once per hour. The box can also accommodate Bluetooth technology for temperature monitoring and identification.

Built with rugged durability, the Marken Smart Box is powered by best-in-class phase change technology and meets ISTA 3A qualified distribution testing for payload integrity and performance. Each case offers complete chain of custody assurance with the ability to add a lock or security seal to each shipment. The Marken Smart Box has been extensively thermal tested in compliance with industry standards for up to 96 hours at 2-8 degrees C, including Analytical Thermal Modeling Software (ATMOS) enabled lane simulation scenarios. The unique green coloration offers recognition and easy identification wherever it travels.

Wes Wheeler, Chief Executive Officer, commented, “Marken has once again made the investments required to meet and exceed our customers’ expectations for shipment security and visibility. At least 1,000 new Marken Smart Box containers are scheduled for delivery to various Marken locations starting this month. At the same time, we are increasing our fleet of Sentry GPS tracking devices and have placed additional orders for thermal packaging to supplement the new Smart Box. The combination of our existing fleet of thermal packaging and our new fleet of Smart Box containers, together with a variety of GPS trackers, will give our clients many options to secure and protect their valuable shipments.”

About Marken

Marken is a wholly owned subsidiary of UPS. Marken is the only patient-centric supply chain organization 100% dedicated to the pharmaceutical and life sciences industries. Marken maintains the leading position for Direct to Patient and Home Health care services, biological sample shipments and offers a state-of-the-art GMP-compliant depot network and logistic hubs in 48 locations worldwide for clinical trial material storage and distribution. Marken’s more than 900 staff members manage 55,000 drug and biological shipments every month at all temperature ranges in more than 150 countries. Additional services such as biological kit production, ancillary material sourcing, storage and distribution, shipment lane verification and qualifications, as well as GDP, regulatory and compliance consultancy add to Marken’s unique position in the pharma and logistics industry.

CONTACT: Christine Noble,, +1 919 474 6890,

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