Case Studies

Stories from the field...

Marken Climbs Every Mountain for Clinical Trial Patients

CHALLENGE As part of Marken’s Direct to Patient (DTP) service, all of Marken’s team members are trained on being able to deliver at all times to maintain compliance with the clinical trial protocol and timelines. Because patients may travel while participating in a...

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Going the Extra Mile to Maintain Patient Continuity

CHALLENGE Two patient samples to be picked up at London Heathrow Airport for delivery to a central lab were not available for retrieval when Marken arrived. The airline handling agent misplaced the shipment and it may not have arrived in London. SOLUTION In order to...

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Emergency Landing Creates Emergency Shipments

CHALLENGE A flight containing thirty-five temperature-controlled shipments from Israel to Moscow had to perform an emergency landing in Sofia, Bulgaria. Although a replacement aircraft was sent to Sofia to collect the stranded passengers, there was no provision to...

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Earthquake in Chile

From Earthquakes to Incarceration, Nothing Stands in Marken’s Way... Challenge: A massive earthquake (8.8 on the Richter scale) rocked Chile in the early morning hours of February 27th, 2010. When the earthquake struck, nearly one hundred people lost their lives, and...

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Delivery to Sick Child

Marken Delivers Medicine to Help Save a Child’s Life...Challenge: It is 11 p.m. on a Wednesday in early September 2014, and a child at Mater Children’s Hospital in Brisbane, Australia is critically ill and in immediate need of a drug available only in the United...

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Marken Goes Extra Mile!

Marken has been asked to travel to remote places in previous years but none as remote or as dangerous as the island village of Rio Tuba.Rio Tuba is located at the southern tip of the tropical island of Palawan, near the Mindanao region of the Philippines. This...

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Infectious Mosquitoes

Marken Took the Sting Out of a Difficult Shipping Problem...Challenge: A client needed to move malaria-infected mosquitoes across the United States as part of a clinical trial for a new malaria vaccine. Mosquitoes, particularly those infected with malaria, are...

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Dry Ice Disruption

Marken Delivers in Spite of a Dry Ice Disruption in Moscow Challenge In August of 2010, both of the dry ice factories in Moscow, Russia were shut down for unplanned technical upgrades. At the same time, the weather in the region was unusually hot (40°C / 104°F), which...

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