Rescues cross-border shipments for two Canadian pediatric patients



Two Canadian families in Quebec are unable to receive drug shipments from their sites in Canada for diseases affecting their children. Prior to the border closure, they drove roundtrip to the Boston Children’s Hospital to obtain the medication. Without this medication, the children of both these families would die.



Due to the recent border closure between the US and Canada, the parents reached out to Marken for assistance on securing both the life-saving medicine.

Within hours, Marken arranged for a flight to transport the required temperature-controlled packaging from the Marken New York branch to the Boston branch to pick-up the medication from Boston Children’s Hospital. Due to the distance, several hand-offs were managed on route between Boston and the US-Canadian border. Marken met the parents to deliver the drug.



The families are now fully stocked with this vital medication for 2 months.


About Marken

Marken is a wholly owned subsidiary of UPS. Marken is the only patient-centric supply chain organization 100% dedicated to the pharmaceutical and life sciences industries. Marken maintains the leading position for Direct to Patient and Home Healthcare services, biological sample shipments and offers a state-of-the-art GMP-compliant depot network and logistic hubs in 54 locations worldwide for clinical trial material storage and distribution. Marken’s more than 1,200 staff members manage 90,000 drug and biological shipments every month at all temperature ranges in more than 220 countries. Additional services such as biological kit production, ancillary material sourcing, storage and distribution, shipment lane verification and qualifications, as well as GDP, regulatory and compliance consultancy add to Marken’s unique position in the pharma and logistics industry.

CONTACT: Christine Noble,, +1 919 474 6890,

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