News & Updates

12 May 2020

Marken Expands Direct-to-Patient Services in India to 94 Cities

Patients Receive Treatments at Home While Enrolled in Clinical Trials

Research Triangle Park, NC, May 12, 2020 – Marken announced today that their Direct-to-Patient (DTP) distribution services are now actively delivering to and from 94 cities in India and are expected to be available in 110 cities by the end of May. The need to develop this service in India was accelerated by the government’s decision to lock down the country effective March 24th which has now been extended until May 18th.  Marken’s deliveries of medicine to patients confined to their homes while enrolled in a clinical trial is a continuation of the company’s strategy to bring clinical trials closer to patient’s homes.

Home delivery of clinical trial medications to patient’s homes were not previously available in India prior to the outbreak of COVID-19. However, given the critical need to keep patients in their clinical trials, the government has now permitted the service to proceed.  This was made possible due to Marken’s well established Standard Operating Procedures, data protection technology, adherence to Good Distribution Practices (GDP) and Good Clinical Practices (GCP). Marken’s demonstrated success with DTP services in 60 countries has given comfort to the authorities in India.  Marken is now serving 94 cities from their offices in Mumbai, New Delhi, Ahmedabad, Pune, Hyderabad, and Bangalore.

Ariette Van Strien, President of Marken, commented, “We are proud to offer new Direct-to-Patient services in India. Our global management technology which ensures patient privacy, coupled with our global logistics experience with home-based trials, have enabled us to add India to our long list of countries where DTP is possible. We intend to be the world leader in home-based clinical trial services which will allow our customers to move their new medicines through the pipeline as quickly as possible”.

About Marken

Marken is a wholly owned subsidiary of the UPS Healthcare division. With Polar Speed and Marken included, the UPS division staffs 128 locations with 5000 employees worldwide. Marken maintains the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and offers a state-of-the-art GMP-compliant depot network and logistic hubs in 54 locations worldwide for clinical trial product storage and distribution. Marken’s dedicated 1200 staff members manage 85,000 drug product and biological sample shipments every month at all temperature ranges in more than 220 countries. Additional services such as biological kit production, ancillary material sourcing, storage and distribution, shipment lane verification and qualifications, as well as GDP, regulatory and compliance consultancy add to Marken’s unique position in the pharma and logistics industry.

CONTACT: Christine Noble,, +1 919 474 6890,

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