Patient Communications Center (PCC)

  • First of its kind in the logistics industry to be devoted entirely to clinical trials patients
  • Based in Philadelphia as a dedicated center of excellence for patients who participate in clinical trials and benefit from Marken’s Direct to Patient (DTP) home services
  • Developed specifically for direct patient interactions, the center expands Marken’s Direct to Patient services to allow patients to contact a professional trained team who provide a stress-free user friendly experience for each patient
  • Completely separate from any other customer inquiries and available globally 24/7/365
  • New center is a true differentiator among logistics providers.
  • Ensures we can help patients participate in a trial while maintaining as normal of a life as possible.