Marken Customizes Supply Chain Solutions for Regional Clinical Vaccination Program

vaccine viles
Marken Customizes Supply Chain Solutions for Regional Clinical Vaccination Program

A regional Ministry of Health required its limited supplies of a clinical vaccine to be transported among many local clinical vaccination centers. With equal distribution and security being primary concerns, Marken developed an agile, bespoke solution.


Provide a secure, end-to-end, cold chain solution for vaccine trial storage, equitable distribution and logistics on a regional scale, with a limited supply.

vaccine viles


Across the globe, countries are faced with a dilemma: How do you distribute a critical clinical vaccine when demand far exceeds supply? To find a solution, Marken’s challenges included:

  • Cold chain (-80˚C) storage, distribution and logistics for a regional vaccination program
  • Distributing smaller shipments of vials to accommodate specific quantities needed by location
  • Maximizing cost efficiency and meeting budget requirements
  • Heightened security concerns
  • Urgent, high-stakes need


The Marken team applied its expertise to develop custom strategies, allowing for the incremental clinical vaccine delivery the client requested. This required splitting the standard trays of vaccines and repackaging into smaller quantities. Deliveries were made in a single trip in order to save time and maintain a sustainable budget.

To address the client’s security concerns, closed-circuit television (CCTV) capabilities were enhanced on-site. Additionally, in conjunction with their own world-class quality management procedures, the Marken team allowed undercover police officers to operate within the facility to meet specific customer requirements. Overall, Marken’s solution:

  • Established active, real-time temperature tracking
  • Added more CCTV security cameras
  • Placed two undercover police officers in the facility
  • Repacked standard vials per tray into smaller shipments of vials to accommodate needs, while maintaining cold chain requirements
  • Implemented personalized deliveries to all 26 healthcare centers to save time and cost
  • Utilized geofencing to expedite deliveries


Marken initiated a cost-effective, regional clinical vaccine distribution and logistics solution in which standard-size vial trays were repackaged and delivered equitably to accommodate limited supply. A personalized security solution was put in place to address the client’s specific need. As a result, the regional Ministry of Health could confidently distribute its variable supply of temperature-sensitive vaccines with pinpoint precision.

About Marken

Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. With Polar Speed and Marken included, the UPS Healthcare division staffs 128 locations with 5,500 employees worldwide. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution in 59 locations worldwide, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production. Marken’s dedicated 2,000+ staff members manage 154,000 drug product and biological sample shipments every month at all temperature ranges in more than 220 countries and territories and have orchestrated 14,000+ home healthcare visits. Additional services such as cell and gene supply chain services, ancillary material sourcing, storage and distribution, shipment lane verification and qualifications, as well as GDP, regulatory and compliance consultancy add to Marken’s unique position in the pharma and logistics industry.

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