News & Updates

7 February 2019

Marken Establishes Closed Loop, Automated Clinical Packaging Solution

First of a Kind Service in the Clinical Trials Industry

Research Triangle Park, NC, February 7, 2019 – Marken announced today that they have developed an automated closed loop packaging solution that allows clinical trial materials to travel at any temperature to any destination with an integrated and automated packaging returns process. Marken is the only company that offers this closed loop service as a sole provider.

The new Marken service allows critical drug shipments, which travel with reusable and expensive packaging, to return to origin for reconditioning and repositioning with much more efficiency. Marken has collaborated with the leading packaging providers of temperature-controlled packaging solutions to develop this service. Marken’s packaging inventory is tracked seamlessly between origin and destination, and with the help of UPS’ small package network, is returned to a central location where it can be repositioned as efficiently as possible.

The Marken closed loop service operates out of the Philadelphia, Frankfurt and Paris branches and plans are in place to expand to other locations in 2019.

Wes Wheeler, CEO at Marken, said, “This service reduces the need for our clients to rely on multiple companies to provide return packaging services. Marken has the capability to manage the used packaging, recondition it in one of our global facilities and re-position it at the lowest possible cost. This unique service offers tremendous savings for our clients who rely on expensive, reusable packaging for moving their clinical drug product.”

About Marken

Marken is a wholly owned subsidiary of UPS. Marken is the only patient-centric supply chain organization 100% dedicated to the pharmaceutical and life sciences industries. Marken maintains the leading position for Direct to Patient and Home Health care services, biological sample shipments and offers a state-of-the-art GMP-compliant depot network and logistic hubs in 48 locations worldwide for clinical trial material storage and distribution. Marken’s more than 900 staff members manage 55,000 drug and biological shipments every month at all temperature ranges in more than 150 countries. Additional services such as biological kit production, ancillary material sourcing, storage and distribution, shipment lane verification and qualifications, as well as GDP, regulatory and compliance consultancy add to Marken’s unique position in the pharma and logistics industry.

CONTACT: Christine Noble,, +1 919 474 6890,

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